Oyin AI Privacy Policy

Last Updated: 2026/01/23

This Privacy Policy ("Policy") explains how Oyin AI ("we", "us", or "our") collects, uses, stores, shares, and protects your personal information when you use our mobile application ("App") and related services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read, understood, and agree to the terms of this Policy. If you do not agree with this Policy, please do not use the Services.

1. Information We Collect

We collect information to provide, improve, and protect our Services. The information we collect may include:

1.1 Personal Information You Provide Voluntarily

• Account Information: When you create an account, we may collect your email address, password, username, and profile information (e.g., name, profile picture).
• User-Generated Content: Any content you submit through the App, such as text, images, videos, or other materials (e.g., feedback, queries, or content created using the App's AI features).
• Payment Information: If you purchase premium features or services, we may collect payment details (e.g., credit card information, billing address) through our third-party payment processors (see Section 3 for more details).

1.2 Information Collected Automatically

• Device Information: We may collect information about the device you use to access the Services, including device model, operating system (iOS/Android), unique device identifiers (e.g., IDFA, AAID), IP address, network type, and device settings.
• Usage Data: We collect data about how you interact with the Services, such as features used, time spent on the App, pages viewed, search queries, and interaction with AI tools.
• Location Information: With your explicit consent, we may collect your approximate or precise location to provide location-based features (e.g., personalized recommendations). You can disable location access at any time through your device settings.

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms (if you log in using your social media account), analytics providers, or payment processors. This information is collected in accordance with the third party’s privacy policy, and we use it only as permitted by law.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain the Services, including verifying your account, processing transactions, and delivering features you request.
• To improve and personalize the Services, such as analyzing usage patterns, optimizing user experience, and developing new features based on user needs.
• To communicate with you, including sending updates, notifications, technical support responses, and marketing materials (you can opt out of marketing communications at any time).
• To protect the security and integrity of the Services, such as detecting and preventing fraud, unauthorized access, or other illegal activities.
• To comply with legal obligations, such as responding to subpoenas, court orders, or regulatory requests.

3. How We Share Your Information

We do not sell your personal information to third parties for marketing purposes. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who assist us in operating the Services (e.g., hosting providers, analytics tools, payment processors). These providers are contractually obligated to protect your information and use it only to perform the services we request.
• With Affiliates: We may share your information with our affiliated companies for business purposes, subject to this Policy.
• For Legal Reasons: We may disclose your information if required by law, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• In Connection with a Merger or Acquisition: If we are involved in a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the resulting entity, subject to the terms of this Policy.
• With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include technical safeguards (e.g., encryption, firewalls), administrative procedures (e.g., access controls, employee training), and physical security measures. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials (e.g., password) and notifying us immediately if you suspect any unauthorized access to your account.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. When your information is no longer needed, we will delete it or anonymize it so that it can no longer identify you. If you request to delete your account, we will remove your personal information within a reasonable timeframe, subject to any legal obligations to retain certain data.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: The right to request access to the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete personal information.
• Erasure: The right to request deletion of your personal information (also known as the "right to be forgotten"), subject to legal exceptions.
• Restriction of Processing: The right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: The right to receive your personal information in a structured, machine-readable format and to transmit it to another data controller.
• Objection: The right to object to the processing of your personal information for certain purposes (e.g., direct marketing).
• Withdrawal of Consent: The right to withdraw your consent to processing at any time (this will not affect the lawfulness of processing based on consent before withdrawal).

To exercise these rights, please contact us using the information provided in Section 10. We may require you to verify your identity before processing your request. We will respond to your request within a reasonable timeframe as required by law.

7. Children’s Privacy

The Services are not intended for use by children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will delete that information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the "Last Updated" date at the top of the Policy. We will notify you of any material changes by posting the updated Policy on the App or through other communication channels (e.g., email). Your continued use of the Services after the effective date of the updated Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically.

9. Third-Party Links and Services

The App may contain links to third-party websites or services that are not owned or controlled by us. This Policy does not apply to those third parties’ privacy practices. We are not responsible for the content or privacy policies of any third-party sites or services. We encourage you to review the privacy policies of any third parties you interact with.

10. Contact Us

If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at:

• Email: [Insert Privacy Contact Email]
• Address: [Insert Physical Address]

11. Jurisdictional Considerations

This Policy is designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for users in California, and other relevant local laws. If you are located in a jurisdiction with specific privacy protections, your rights under those laws are incorporated into this Policy.